Privacy Policy
Effective Date: October 6, 2026
Last Updated: October 6, 2026
At Sweet Boutique ("we," "us," or "our"), accessible from https://sweetboutique.com/, we value and respect your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, contact us, or order from our patisserie and café in Morrisville, NC.
1. INFORMATION WE COLLECT
We collect information that you provide directly to us, as well as information collected automatically when you navigate our website.
A. Information You Provide Directly:
Contact & Order Details
When you submit our contact form, ask about a custom cake, or call us, we may collect your name, phone number, email address, your message, and order details such as event date, size, flavors, and design. Please do not include sensitive health information in the form. If you have a food allergy, tell us by phone so we can discuss it with you.
Payment Information
When you pay for an order online, payment is handled by secure third-party payment processors such as Square. We do not store full credit card numbers or security codes on our servers.
Communications
Records of messages, inquiries, feedback, or reviews you submit to us.
B. Information Collected Automatically:
Log & Device Data
IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.
Cookies & Tracking Technologies
We use cookies and similar technologies to keep the website working and to understand how it is used, for example through analytics tools. See our Cookie Policy for details.
2. HOW WE USE YOUR INFORMATION
We use the collected information for standard business purposes, including to:
Comply with applicable legal, accounting, and regulatory obligations.
Maintain, protect, and optimize the performance and design of our website.
Process orders and payments.
Respond to your inquiries, customer service requests, and questions.
Contact you about your inquiry or order by email or phone.
Plan, confirm, change, or cancel custom orders and pickups.
3. SHARING & DISCLOSURE OF INFORMATION
We do not sell, rent, or trade your personal information to third parties. We only share your data in the following limited circumstances:
Service Providers
With trusted third-party vendors who help us operate our website, take orders, reply to your messages, and process payments (for example, website hosting, ordering and payment platforms such as Square, and analytics services).
Legal Compliance
When required by law, court order, or governmental authority, or to protect our rights, property, and the safety of our customers and staff.
Business Transfers
In connection with any merger, sale of business assets, or acquisition of all or part of our business.
4. EMAIL & PHONE COMMUNICATIONS
If you give us your email address or phone number, we use it to reply to your inquiry and to talk with you about your order, such as confirmations, pickup details, or questions about a custom request.
We do not send marketing text messages. If that changes, we will ask for your separate consent first. You can ask us to stop contacting you at any time by emailing info@sweetboutique.com.
5. COOKIES AND WEB TRACKING
You can instruct your web browser to refuse all cookies or to alert you when a cookie is being sent. However, disabling cookies may limit some features of our website, such as forms. For more detail, see our Cookie Policy.
6. DATA SECURITY & RETENTION
We implement reasonable administrative, technical, and physical security measures to safeguard your personal data. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. THIRD-PARTY LINKS
Our website may contain links to external platforms (such as Instagram, Square, or review sites). We are not responsible for the privacy practices or content of these external sites.
8. CHILDREN'S PRIVACY
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, please contact us and we will delete it.
9. YOUR PRIVACY RIGHTS (US RESIDENTS)
Depending on your jurisdiction, you have the right to:
Request access to the personal information we hold about you.
Request corrections to inaccurate or outdated personal details.
Request the deletion of your personal information, subject to legal and operational requirements.
To exercise any of these rights, please contact us using the details below.
10. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Last Updated" date.
11. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: